Report Downed Cable Line Comcast - I've been trying to report a downed cable line since saturday and it's still an issue. Comcast is not going to respond to polite requests to remove their obsolete infrastructure that has crumbled into your property. Right now, file an informal fcc complaint online. All you need to do is call in to report a line down, and let the rep know it's not affecting your service. Who the [edit] do you call at xfinity to report their lines are down and draping across some back fences? I have a downed cable/internet service line as well and it has been down for 15 dats after a storm. How can i report this and get a schedule to repair it? A recent storm brought down a tree which took down one of the above ground cables by my house. The tree and the cable are both on the grass verge next to my property. Have a problem with your xfinity services? Report the issue to us! Weโll check whatโs going on and send you information on how to fix the problem on your own or when weโll be able to fix it. Our team can assist with getting those downed wires raised. Please send a private message with your name and service address by clicking on the chat icon so i can further. How to report a downed wire if i'm not a customer? Asking on behalf of my place of business. We've had a downed wire touching our building for about two months at this point. We can absolutely help you with alerting our local team to that downed line as well as look into any internet concerns or issues you are having. Please send us a direct message to xfinity support with your full name and address. Type xfinity support in the to: line and.
I've been trying to report a downed cable line since saturday and it's still an issue. Comcast is not going to respond to polite requests to remove their obsolete infrastructure that has crumbled into your property. Right now, file an informal fcc complaint online. All you need to do is call in to report a line down, and let the rep know it's not affecting your service. Who the [edit] do you call at xfinity to report their lines are down and draping across some back fences?